Frequently asked questions

1. What's the difference between buying a car insurance policy with Seguros sin Barreras as
    opposed to getting it directly from an insurance company?

2. How can I buy my insurance policy?

3. If I purchase it online or via telephone, when will I get my policy?

4. How can I pay for my policy?

5. If I have any questions about my policy, do I have to call the insurance company assigned by Seguros     sin Barreras? aseguradora asignada por Seguros sin Barreras?

6. What do I do if I need to make an urgent payment to avoid my policy getting cancelled?

7. What happens when my policy's contract expires?

8. What benefits will I get if I renew my policy with Seguros sin Barreras?

9. What are the benefits of authorizing automatic payments?

10. What happens if I stop paying my policy?

11. Do I need to buy a new policy in case I need to make changes to mine?

12. What are the requirements in my state to get my car's license plates?

13. Who can I call if I get into an accident?

1. What's the difference between buying a car insurance policy with Seguros sin Barreras
as opposed to getting it directly from an insurance company?


With Seguros sin Barreras, you'll be able to choose the policy that is most suited to your needs provided by many insurance companies. Also, Seguros sin Barreras chooses reliable and reputable insurance companies.

With Seguros sin Barreras, you not only save money but time as well, because, whether you contact us via telephone or online, you'll be able to compare different options and plans, instead of spending hours getting quotes from each insurance company.

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2. How can I buy my insurance policy?

You may contact us via telephone by calling us TOLL FREE at 1-800-962-3066 TOLL FREE, completing an ONLINE form (Internet) or via chat. Our representatives will help you choose a policy with the coverage and price that best fit your needs. Unlike other insurance brokers, you can make your purchase with us without leaving your home.

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3. If I purchase it online or via telephone, when will I get my policy?

Whenever you want it. You may ask immediately for your proof of insurance immediately, and one of our representatives will fax it or e-mail it to you. We will mail you your policy, along with other important documents. You will send us the signed documents in a pre-paid postage envelope that we will send you along with your proof of insurance.

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4. How can I pay for my policy?

You can choose one of the following payment options to buy a policy or to make your first payment:

    *
    Credit card or pre-paid card.

    *
    Check.

    *
    Western Union®.


Call us TOLL FREE at 1-800-962-3066 and our representatives will give you more information about the available payment options.

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5. If I have any questions about my policy, do I have to call the insurance company assigned by Seguros sin Barreras?

No, you don't. In order to offer you professional and efficient service, our customers at Seguros sin Barreras can call the Insured Protection Department, a specialized team that can answer all kinds of questions about your policy, such as: payment processing, making changes to your policy and helping you with any claim you may have. This service is free and in English or Spanish.

Please call us if you have any questions.

Insured Protection Department: 1- 888-672-6999 Back to Top


6. What do I do if I need to make an urgent payment to avoid my policy getting cancelled?

We'll gladly assist you at the Insured Protection Department and will process any payment you need to make. Our goal is that you and your vehicle are always covered.

Please don't hesitate to call us if you have any questions.

Insured Protection Department: 1- 888-672-6999 Back to Top


7. What happens when my policy's contract expires?

When your policy is about to expire, your insurance company will send you a letter explaining that it's time to renew your policy. These letters are normally in English, but don't worry. We'll call you and we'll answer all your questions regarding your policy's renewal process. Remember, if you renew your policy instead of buying a new one, you'll save yourself headaches, time and money.

If you have any question about the letters you receive from your insurance company, please don't hesitate to call us.

Insured Protection Department: 1- 888-672-6999 Back to Top


8. What benefits will I get if I renew my policy with Seguros sin Barreras?

Renewing your policy with us affords you many benefits:

  1. You will be constantly covered.

  2. You will save the expenses of processing a new policy.

  3. You will avoid making an initial payment.

  4. If there are no accidents in your record, your insurance company could offer you a special discount.

  5. You could be eligible for more special discounts..

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9. What are the benefits of authorizing automatic payments?

  • When you authorize automatic payments, most insurance companies renew your policy and you don't have to do anything.

  • Saving time and money by not having to mail your payments every month.

  • Your policy will remain in force and you'll be current in your payments as long as you have enough funds in your bank account or credit card.

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10. What happens if I stop paying my premiums?

If you stop paying your premiums, you won't have any type of protection. This is not advisable. Remember, it is against the law to drive without car insurance in most states in the United States. Also, in case of an accident, you could be liable for large bills and possibly even lose your vehicle.

Please don't hesitate to call us if you have any questions.

Insured Protection Department: 1- 888-672-6999 Back to Top

11. Do I need to buy a new policy in case I need to make changes to mine?

Not necessarily. Many policy changes, adding a vehicle or a driver or changing the coverage, among others, can be done by phone without having to buy a new one.

If you need to make a change in your policy or if you have any questions, please don't hesitate to call us.

Insured Protection Department: 1- 888-672-6999 Back to Top

12. What are the requirements in my state to get my car's license plates?12

You need to go to or contact the Department of Motor Vehicles (DMV) in your state or town. Seguros sin Barreras is not responsible for and cannot process any vehicle's plates.

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13. Who can I call if I get into an accident?

Please call your insurance company. They will always be in charge of the claims related to your policy. However, the Insured Protection Department will help you and guide you in case your insurance company does not answer your calls or takes too long to process your claims. We're here to help when you need us the most.

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